About Us

About The
Kare Group

The Kare Group was founded upon the belief that navigating the U.S. healthcare system has become a daunting task that leaves people feeling overwhelmed and frustrated. For those who are hospitalized or facing surgery, rehab, or ongoing medical treatments, it can be disheartening.

Case Management the kare group 3 | The Kare Group

Comprehensive Healthcare Advocacy and Care Management

The Kare Group provides comprehensive and supportive services to patients and family members who are experiencing a health crisis, may have a chronic or terminal illness, or who prefer assistance and advocacy in navigating the complex healthcare system.

Whether it is for short-term advocacy and advice, or ongoing case management for longer-term health issues, everything we do is on behalf of the client. We pledge to be good stewards of your advocacy dollars!

The Kare Group will ensure that:

You are given the top level of care covered by your healthcare insurance policies.

You are treated with respect and dignity by all medical providers.

Your medical providers communicate with you in an understandable manner.

The Kare Group services may be considered a tax-deductible medical expense, or may be covered under a FSA (Flex Spending Account) or a Long Term Care policy. Please contact us for a no-cost, 30-minute initial phone consultation. We look forward to hearing from you!

Nancy Hiatt, MSW, MBA


I was raised by a nurse who taught her seven children how to stand up for and take care of ourselves. I loved that my mother was smart, articulate and compassionate. I’d like to think that I was blessed with some of her best attributes!

I chose to become a social worker and during my career as an administrator, I saw firsthand how overwhelmed clients became when faced with a health crisis. I knew that my experience and acquired skill sets had prepared me to successfully advocate for others.

Today, I enjoy working in the Chicagoland area and traveling throughout the Midwest Region to help clients and their families organize their healthcare, medical, and life care challenges. My goal is to deliver comprehensive and supportive services and to connect clients with local resources that can assist on an as-needed basis.

It’s rewarding to see families learn how to advocate for one another!